“We’re thrilled to have Jeff come onboard,” said Ned Brody, acting CEO at Actifai. “His extensive experience in this market and intuitive sense of the key challenges facing cable operators will be crucial as we develop new modules and expand our commercial business in this vertical.”

Actifai’s SOC 2-compliant AI platform is used by thousands of customer service, sales, and support agents across North America at leading cable & telecom companies including Cogeco Connexion, Atlantic Broadband, and Cincinnati Bell. Customers have seen an average 25x ROI, driven by Actifai’s real time data analytics platform. By pairing cutting-edge AI algorithms with easy-to-use APIs and a customizable front-end experience, Actifai makes tailored recommendations and differentiated selling points accessible to operators of all sizes. Actifai leads the market for operators seeking practical applications for AI that increase ARPU and lifetime value while avoiding the need for internal development.

“Actifai has demonstrated great potential in a relatively short time in the market and is solving a key challenge that has plagued even the largest operators by bringing a set of easy to implement AI solutions to drive value to their organizations,” said Vogt. “It’s always exciting to join a startup at the key point of development where a solution is really starting to take off and have a significant impact in the market, and I look forward to contributing to the platform’s development and further expansion.”