Manage your customer interactions more profitably.

Actifai’s AI technology helps leading cable providers optimize their customer interactions to maximize ARPU and lifetime value.

New data sources and AI techniques can unlock significant value

Improve Acquisition, Retention, and Upsells

Actifai aggregates and integrates customer and prospect data, analyzes how each element impacts a customer’s choice, and recommends the best course of action to maximize ARPU and LTV.

Actifai supports omni-channel interactions and includes several modules that can be deployed individually or collectively

Acquisition / Prospect Offers

Uses state-of-the-art ML models to identify optimal offers to present to prospects to maximize ARPU and LTV.

Retention / Save Offers

Ingests and analyzes demographic, behavioral, and competitive data at the individual household level to determine which customers are most likely to churn and what save offers will maximize ARPU and LTV.

Upsells / Cross-Sells

Uses AI-driven propensity modeling and key criteria to suggest optimal upsell / cross-sell candidates and offers during both inbound and outbound calls, texts, emails, mailers, etc.

New Buildout

Scans and analyzes demographic and competitive data to identify attractive areas for new build-outs and quantify the associated financial impact.

Mergers & Acquisitions

Assesses, analyzes, and quantifies M&A  opportunities based on the attractiveness of the customer base and the market’s competitive positioning.

Serviceability

Leverages data APIs and mapping functionality to determine if an address is serviceable, eliminating delays and allowing for immediate order placement.

Pricing

Ingests and analyzes competitive prices and offers at the individual household level to support granular pricing strategy development.

Streamlined Solution

Actifai's cloud-based software platform is intuitive and easy to use. Customer service representatives, sales teams, and marketing teams use Actifai to optimize a variety of business processes within their functional areas.

Want to learn more about Actifai and how it can improve your customer interactions?

sales@actif.ai

1920 L Street NW, Suite 800
Washington, D.C. 20036

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