“It’s the perfect time to be partnering with GOCare to bring more intelligent, coordinated CX capabilities to broadband providers,” said Ned Brody, CEO at Actifai. “By bringing our sales and marketing AI together with GOCare’s communications platform, we’re giving ISPs a better way to reach customers, whether it’s at the point of sale or further down the line. It makes things smoother for subscribers and drives meaningful revenue improvement for providers.”

Mike Roddy, CEO of GOCare, added: “This partnership brings together two complementary platforms that are deeply focused on enhancing the buying experience as well as the routine touchpoints a subscriber experiences during their life-cycle. Actifai delivers precise intelligence on who to reach and what to offer, while GOCare empowers the subscriber with greater control over how they interact with their service provider. Together, we’re creating new ways for providers to streamline customer experiences, improve satisfaction, and unlock greater lifetime value.”

Joint solutions from Actifai and GOCare are expected to launch in the coming months.